Privacy Policy

At www.chemtradeasia.com (main company website) and other websites (sub-industry and country specific/local version of main website) owned by Tradeasia International Pte. Ltd, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that are collected and recorded by Tradeasia International and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us. This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collected in www.chemtradeasia.com and other websites by Tradeasia International. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

Cookies and Web Beacons

Like any other website, www.chemtradeasia.com and other Tradeasia International websites use Cookies and similar technologies to track the activity on Our service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to store information including visitors preferences, and the pages on the website that the visitor accessed or visited. The technologies We use may include:

• Cookies or Browser Cookies.
  A cookie is a small file placed on your Device. you can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our service. Unless you have adjusted your browser setting so that it will refuse cookies, our service may use cookies.
• Web Beacons
  Certain sections of our service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit We, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

The information is used to optimize the users experience by customizing our web page content based on visitors' browser type and/or other information.

Log Files

www.chemtradeasia.com and other websites owned by Tradeasia International follow a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as part of hosting services' analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Changes to this Policy

We may amend and update this Privacy Policy from time to time to comply with the Privacy Act. If we do decide to change this Privacy Policy, we will post the changes on this page. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Contact Us

If you have any questions or comments about our Policy, our privacy practices, including where a third-party service provider is acting on our behalf, or you would like to contact our Data Protection Officer, or if you would like to exercise your rights with respect to your personal information, please contact us by email or contact us at:

[contact@chemtradeasia.com & +65 6227 6365 ]

You can also ask us questions about how to submit a privacy complaint and we will endeavor to help.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. www.chemtradeasia.com and other websites owned by Tradeasia International do not knowingly collect any Personal Identifiable Information from children under the age of 16. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Job Applicants

When you visit the Careers portal of our websites, we collect the information that you provide to us in connection with your job application. This includes but is not limited to: (i) business and personal contact information, (ii) professional credentials and skills, (iii) educational and work history, (iv) other information of the type that may be included in a resume. We use this information to facilitate our recruitment activities and process employment applications, such as by evaluating a job candidate for an employment activity, to monitor recruitment statistics and to respond to surveys.

Third-Party Privacy Policies

This website and other Tradeasia International websites' Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

you can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

PDPA Privacy Rights
Under the PDPA, among other rights, consumers have the right to:

1. Right to Access: Individuals have the right to know what personal data is being processed and for what purpose.
2. Right to Rectification: Individuals can request corrections to their inaccurate or incomplete personal data.
3. Right to Erasure (Right to be Forgotten): In certain circumstances, individuals may request the deletion of their personal data.
4. Right to Object: Individuals can object to the processing of their personal data under certain conditions.
5. Data Portability: Individuals have the right to obtain and reuse their personal data for their own purposes across different services.
6. Right to Restriction of Processing: Individuals can request the restriction of processing their personal data in certain situations.
7. Right to be Informed: Individuals have the right to be informed about the collection and use of their personal data.

Retention of Personal Information

Where required under applicable laws, we retain personal information only for as long as is necessary to fulfill the purposes for which it was collected and processed, in accordance with our retention policies, and in accordance with applicable laws and regulatory obligations.

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of personal information, the purposes for which we use personal information and whether we can achieve those purposes through other means, and the applicable legal and regulatory requirements.

Security

We use reasonable organizational, technical and administrative measures designed to protect against unauthorized access, misuse, loss, disclosure, alteration and destruction of personal information we maintain. Unfortunately, data transmission over the Internet cannot be guaranteed as completely secure. Therefore, while we strive to protect your personal information, we cannot guarantee the security of personal information.

Other Sites and Services

Our Services may contain links to websites and other online services operated by third parties. In addition, our content may be integrated into web pages or other online services that are not associated with us. These links and integrations are not an endorsement of, or representation that we are affiliated with, any third party. We do not control websites or online services operated by third parties, and we are not responsible for their actions. This Privacy Policy does not apply to such third-party sites or services.

Types of Information We Collect

• Personal Information
  The type of personal information we collect and hold about you depends on the type of dealings that you have with us. If we need to identify you or verify your identity, we may collect your name, gender, date of birth, driver's licence and/or passport details, student ID number, username, password, security question and answer. If we need to communicate with you, we may collect your email, residential and postal addresses and telephone numbers.
• Sensitive information
  Sensitive information is personal information such as health information and information about racial or ethnic origin that is generally afforded a higher level of privacy protection. We only collect sensitive information where it is reasonably necessary for our business functions, and you have consented, or we are required to do so by law.
• Information other than personal information ("non-personal information")
  When you visit our website, some of the information that is collected about your visit is not personal information, because it does not reveal your identity. We use this information to help us improve our services. We may aggregate this information for our own statistical purposes. Provided that it remains anonymous, we may disclose that aggregated information to third parties or publish it for marketing or research purposes.

Methods on How We Collect Personal Information

We will collect personal information by lawful and fair means as required by the Personal Data Protection Act. We will also collect personal information directly from you where this is reasonable and practicable.

We collect personal information in a number of ways, including: (i) Directly from you in person, over the phone, through written communications (either on paper or electronic) or by you completing forms or answering questions on our websites, (ii) From our own records of your use of our services, (iii) and social media information in which when you visit or interact with our pages on those platforms, you or the platforms may provide us with information through the platform.

Transfer of Personal Information

Your personal data information is processed at our operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

How We Use Personal Information

We may use Personal Data for the following purposes:

• To provide and maintain our Service. We use personal information to operate, maintain, and provide you with our Services. In particular, we use personal information to perform our contractual obligations under our terms of use.
• Communicate with you about our Services. We use personal information to respond to your requests, provide customer support, and communicate with you about our Services, including by sending announcements, updates, security alerts and support and administrative messages.
• Improve, monitor, personalize, and protect our Services. We use personal information to improve and keep our Services safe for our users, which includes: (i) Understanding your needs and interests and personalize your experience with the Services and our communications, (ii) Troubleshooting, testing and research and to keep the Services secure, (iii) Investigating and protecting against fraudulent, harmful, unauthorized or illegal activity.
• Research and development. We may use personal information for research and development purposes, including to analyze and improve the Services and our business. As part of these activities, we may create or use aggregated, de-identified or other anonymized data from personal information we collect. We make personal information into anonymized data by removing information that makes the data personally identifiable to you. We may use this anonymized data and share it with third parties for our lawful business purposes, including to analyze and improve the Services and promote our business.
• Marketing and advertising. We provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
• Compliance and protection. We may use personal information to comply with legal obligations, and to defend us against legal claims or disputes, including to: (i) Protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims), (ii) Audit our internal processes for compliance with legal and contractual requirements and internal policies, (iii) Enforce the terms and conditions that govern the Services, (iv) Prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft, (v) and Comply with applicable laws, lawful requests and legal process, such as to respond to subpoenas or requests from government authorities.